Pavlinko's wants you to be happy with the merchandise you purchase from us and offers the following promise:if you purchase an item from us that for any reason fails to prove satisfactory, you may return it to us for an exchange or refund so long as it is new, unused, and in its original packaging. (See complete policy below.) Please call us with any return questions and we'll instruct you as to how to send your merchandise back to us. Within 48 hrs you will receive an email correspondence regarding your return request. DO NOT return any merchandise until you have received our email reply.
Please note that closeouts, or special orders are not returnable.
Complete Return Policy. Customer has 30 days from the date of the order to return an item to Pavlinko's. Product must be returned in its original box and packed inside of a protective shipping box. Returned items will be charged a 15% restocking fee, however items being returned for exchange will not be charged a restock fee but will be charged an additional shipping charge when items are reshipped..